Achieving Outstanding – A Practical Guide to CQC Readiness
Description
This course provides social care providers with a practical step-by-step guide to achieving and sustaining an Outstanding rating from the Care Quality Commission (CQC). Learners will explore how to prepare effectively for inspections, demonstrate best practice across the CQC Key Questions, and embed a culture of excellence within their service. The course is designed to help services move beyond compliance towards true outstanding care.
Suitable For
Registered managers
Deputy managers and team leaders
Care coordinators
Senior care workers
Quality assurance leads
Providers and directors of social care services
Supported living, domiciliary care, and care home staff involved in service improvement
Course Objectives
By the end of this course, learners will be able to:
Understand how the CQC inspection and rating process works
Identify what distinguishes “Outstanding” from “Good” under the CQC framework
Apply the Key Questions and Quality Statements practically
Prepare documentation, evidence, and staff for inspection
Embed person-centred, innovative, and effective care practices
Create a culture of continuous improvement and reflective practice
Demonstrate strong leadership, governance, and accountability
Confidently approach inspection days and show the service at its best
