Providing Dignified Support During End of Life – Adults
Description
This course introduces learners to the principles and best practices of Information Governance (IG) in social care settings. It focuses on how to handle personal and sensitive information lawfully, securely, and respectfully in line with the Data Protection Act 2018, GDPR, and CQC expectations. Learners will explore how to maintain confidentiality, handle information securely, and balance people’s rights with organisational and legal duties. staff.
Suitable for:
- Care workers (care homes, supported living, domiciliary care)
- Senior care staff and team leaders
- Registered managers
- Data protection leads and compliance officers
- Support staff who handle personal data (administrators, coordinators)
- Volunteers with access to personal information
Course Objectives
By the end of this course, learners will be able to:
- Understand the importance of information governance in social care
- Explain the principles of GDPR and the Data Protection Act 2018
- Recognise the types of personal and sensitive information
- Apply best practices to store, use, share and dispose of information securely
- Understand confidentiality, consent and information sharing
- Identify their responsibilities under CQC regulations and relevant legislation
- Respond appropriately to breaches, concerns or data protection incidents
