Standard 1 – Understand your role

What you need to know

Your position comes with a job description. This outlines your key tasks and responsibilities, as well as who you answer to. If you don’t already have this, request a copy from your employer. It’s important to understand both what is expected of you and what falls outside the scope of your role.

A job description may not list every single task you’ll undertake, but it should provide a clear overview of your role. Typical duties you might find in your job description include:

• Providing care and support, focusing on the individual’s needs, effective communication, building relationships, and promoting equality and diversity.
• Working collaboratively as part of a team, supporting fellow team members, and enhancing your skills to improve your performance.
• Participating in activities safely, maintaining and organising clear records, adhering to regulations, and following established procedures.
• Maintaining confidentiality by not sharing personal information about individuals or staff with unauthorized people, and securely storing records.