Course detail
Business Continuity and Emergency Planning
This management awareness course explains how adult social care providers in England can prepare for, respond to and recover from emergencies and service disruption while maintaining safe, person-centred care. It covers business continuity planning, emergency leadership, critical services, staffing, utilities, severe weather, fire and premises loss, infection outbreaks, cyber incidents, medicines and supplies, provider failure, CQC notifications, partnership working, testing and recovery. It is designed for managers and others with operational, governance or emergency-planning responsibilities in care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
Topics
33
Duration
1.6h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course description
1. INTRODUCTION: CONTINUITY OF SAFE CARE
2. LEGAL AND REGULATORY FRAMEWORK
3. BUSINESS CONTINUITY, EMERGENCY RESPONSE AND RECOVERY
4. GOVERNANCE, LEADERSHIP AND ACCOUNTABILITY
5. BUSINESS IMPACT ANALYSIS AND CRITICAL FUNCTIONS
6. RISK ASSESSMENT AND DEPENDENCY MAPPING
7. ACTIVATING THE PLAN AND INCIDENT COMMAND
8. EMERGENCY COMMUNICATIONS AND CONTACT ARRANGEMENTS
9. PERSON-CENTRED CONTINGENCY PLANNING
10. STAFFING SHORTAGES AND WORKFORCE DISRUPTION
11. POWER, WATER, GAS AND UTILITY FAILURE
12. FIRE, FLOODING, PREMISES DAMAGE AND EVACUATION
13. SEVERE WEATHER, HEAT AND COLD
14. INFECTION OUTBREAKS AND PUBLIC-HEALTH EMERGENCIES
15. MEDICINES, CLINICAL SUPPLIES AND EQUIPMENT CONTINUITY
16. FOOD, HYDRATION AND ESSENTIAL HOUSEHOLD SUPPLIES
17. IT, CYBER AND TELECOMMUNICATIONS FAILURE
18. ACCESS TO RECORDS, CONFIDENTIALITY AND DATA PROTECTION
19. SUPPLIER, CONTRACTOR AND PHARMACY FAILURE
20. TRANSPORT DISRUPTION, MISSED VISITS AND ACCESS PROBLEMS
21. PROVIDER FAILURE, SERVICE CLOSURE AND TRANSFER OF CARE
22. CARE-HOME CONTINUITY PLANNING
23. DOMICILIARY-CARE CONTINUITY PLANNING
24. SUPPORTED-LIVING CONTINUITY PLANNING
25. PARTNERSHIP WORKING AND LOCAL RESILIENCE ARRANGEMENTS
26. CQC NOTIFICATIONS AND REGULATORY ESCALATION
27. TRAINING, EXERCISING AND TESTING THE PLAN
28. RECOVERY, DEBRIEFING AND LEARNING
29. AUDITING, REVIEW AND DOCUMENT CONTROL
Topic 31
Topic 32
Topic 33
Final quiz
Final step0 questions and 100% required to pass and receive the certificate.
