Course catalogue
Explore healthcare training designed to help learners complete with confidence and keep certificates easier to track.
Published courses
83
What learners can do
Review course structure first, then enroll directly when their access is ready.
What courses include
Topic-led lessons, a final quiz, and a clearer route into certificates and renewals.
83 of 83 courses shown
This course provides health and social care staff in England with the knowledge to recognise suspected anaphylaxis, respond promptly within their role and competence, follow emergency procedures, and support safe ongoing care in line with organisational policy.
This management awareness course explains how adult social care providers in England can use auditing and quality assurance to understand whether services are safe, effective, person-centred, compliant and improving. It covers Regulation 17, CQC governance expectations, audit planning, standards and sampling, evidence triangulation, people’s experience, risk grading, action planning, re-audit, dashboards and provider oversight. It is designed for managers and others responsible for service quality, governance or compliance in care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This course gives health and social care staff in England a practical understanding of autism in adults. It explains how autism may affect communication, sensory experience, daily living and access to services, and how to provide respectful, person-centred support through reasonable adjustments and effective care.
This course provides a structured, CPD-level introduction to adult basic life support (BLS), cardiopulmonary resuscitation (CPR), automated external defibrillator (AED) use, choking response and immediate emergency action for staff working in adult health and social care in England. It explains how to recognise an unresponsive adult, activate emergency help, identify abnormal breathing, deliver high-quality chest compressions, provide rescue breaths where trained and able, use an AED safely, and respond to choking and recovery situations.
This course provides a structured introduction to brain injury in adults and older people who receive care and support. It explains common causes of acquired and traumatic brain injury, key signs and symptoms, the impact on cognition, behaviour and physical function, the importance of early recognition of deterioration, and the role of care staff in supporting rehabilitation, safety and person-centred care.
This course develops practical awareness of epilepsy, seizure first aid, prolonged or repeated seizures, individual emergency plans and the safe governance of buccal midazolam as a prescribed rescue medicine. It is intended for adult social care staff and nurses who support people with epilepsy in care homes, domiciliary care, supported living and related regulated services in England. Learners will understand when to seek emergency help, how to report and record events, and why only authorised, trained and assessed staff may administer rescue medication.
This management awareness course explains how adult social care providers in England can prepare for, respond to and recover from emergencies and service disruption while maintaining safe, person-centred care. It covers business continuity planning, emergency leadership, critical services, staffing, utilities, severe weather, fire and premises loss, infection outbreaks, cyber incidents, medicines and supplies, provider failure, CQC notifications, partnership working, testing and recovery. It is designed for managers and others with operational, governance or emergency-planning responsibilities in care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This theory-based awareness course explains the Care Act 2014 and its practical relevance to adult health and social care in England. It focuses on wellbeing, prevention, assessment, eligibility, carers, care and support planning, personal budgets, advocacy, safeguarding, information and advice, charging, market duties, integration, continuity of care and the responsibilities of staff who contribute to or implement statutory care and support arrangements.
This awareness course provides a structured introduction to care planning, risk assessment and record keeping for staff working in adult social care in England. It explains how to develop person-centred plans, balance safety with choice and independence, identify and manage risks, document care accurately, review changing needs and use records to support continuity, accountability and service improvement.
This theory-based course provides practical urinary catheter care awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains why urinary catheters are used, different catheter types, person-centred support, infection prevention, drainage-system care, hydration, constipation, urine observation, catheter-associated urinary tract infection (CAUTI), common catheter problems, escalation, record keeping and role boundaries. It is designed for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This course provides a structured introduction to choking prevention and dysphagia awareness for staff working in adult health and social care in England. It explains how normal swallowing works, how dysphagia may present, who may be at increased risk, and how person-centred assessment, care planning, food and drink modification, medicines management, supervision, emergency response and accurate records help reduce avoidable harm.
This theory-based awareness course develops practical communication skills for adult health and social care. It explains person-centred communication, accessible information, reasonable adjustments, the Accessible Information Standard, communication support, professional boundaries, confidentiality, consent, documentation and escalation. It is designed for staff working in care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This CPD awareness course provides adult social care staff in England with a practical understanding of how concerns and complaints should be received, recorded, investigated, responded to and used for improvement. It explains the responsibilities of frontline staff, managers and registered providers, the requirements of Care Quality Commission Regulation 16, the additional statutory framework that applies to local-authority adult social care complaints, and the role of the Local Government and Social Care Ombudsman (LGSCO).
This theory-based course develops practical awareness of conflict, agitation, aggression and de-escalation in adult health and social care. It focuses on recognising early warning signs, understanding triggers, communicating safely, protecting dignity and rights, seeking help at the right time, and learning from incidents. It is relevant across care homes, domiciliary care, supported living and other CQC-regulated adult social care services in England.
This theory-based awareness course explains how consent should be obtained, respected, supported, reviewed and recorded in adult health and social care in England. It covers day-to-day care as well as situations involving mental capacity, best-interests decision-making, refusal, restrictive practice, advance decisions, attorneys and urgent care. The course is designed to help staff recognise when they can proceed, when they must stop, when a decision requires a formal capacity or best-interests process, and when specialist or senior advice is needed.
This theory-based course provides practical continence-care awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains urinary and bowel continence, common causes of incontinence, person-centred assessment, dignity, toileting support, hydration, constipation, skin care, urinary tract infection awareness, catheter care, documentation and escalation. It is designed for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This theory-based course develops practical awareness of chronic obstructive pulmonary disease (COPD) and respiratory care for carers, nurses and others supporting adults in care homes, domiciliary care, supported living and related CQC-regulated services. It explains symptoms, individual baselines, prescribed treatments, exacerbation warning signs, safe escalation, person-centred support and recording.
This CPD course provides health and social care staff in England with a practical understanding of the Control of Substances Hazardous to Health Regulations 2002, commonly known as COSHH. It explains what substances hazardous to health are, how exposure can occur, how risks should be assessed and controlled, and what staff must do to work safely in care settings. The course also explains the importance of storage, labelling, personal protective equipment, cleaning products, medicines-related substances, biological hazards, waste handling and emergency procedures.
This awareness course gives adult social care staff and managers in England a practical understanding of the CQC fundamental standards and the related regulatory duties that support them. It explains what each standard requires, how it appears in everyday care, what evidence a provider should be able to demonstrate, and how failures can lead to regulatory action.
This theory-based awareness course helps adult health and social care staff recognise and respond safely to cyber threats. It covers phishing, impersonation, malicious links and attachments, passwords, multi-factor authentication, device security, ransomware, digital care records, data breaches, incident reporting and business continuity. It is designed for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This CPD course provides health and social care staff in England with a practical understanding of UK data protection requirements, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, confidentiality, records management, information sharing, security, and good day-to-day handling of personal information.
This management awareness course explains how delegation and accountability should operate in adult social care. It covers routine management delegation, delegated healthcare activities, professional accountability, competence, supervision, consent, risk management, documentation, escalation and governance. It is designed to help managers create safe systems in which people understand who may delegate, what may be delegated, what cannot safely be delegated, and who remains accountable for decisions and outcomes.
This course provides a CPD-level overview of the Deprivation of Liberty Safeguards (DoLS) in adult health and social care. It explains the legal framework under the Mental Capacity Act 2005, the purpose of DoLS, the practical meaning of deprivation of liberty, the roles of care providers and supervisory bodies, and the steps staff must take to recognise, record, escalate and respond lawfully. The course is written for care homes, hospitals and wider adult social care practice, with a strong emphasis on human rights, least restriction, person-centred care and defensible documentation.
This course provides a CPD-level overview of diabetes in adults for health and social care staff in England. It explains the main types of diabetes, risk factors, signs and symptoms, diagnosis, treatment, day-to-day monitoring, acute emergencies, long-term complications and the practical responsibilities of staff supporting adults who live with diabetes.
This comprehensive awareness programme supports carers, support workers, registered nurses and managers to recognise diabetic foot risks, support prevention, and respond promptly to changes. It covers neuropathy, circulation, pressure and footwear, everyday observation, ulcers, infection, urgent referrals, documentation and person-centred approaches across English adult social care settings.
This course explains how people’s wishes, clinical recommendations and legal decisions can guide emergency and future care. Learners explore conversations about cardiopulmonary resuscitation (CPR), the ReSPECT process, advance care planning, the Mental Capacity Act 2005, documentation, escalation and person-centred practice. The focus is on safe, respectful support in CQC-regulated adult social care settings in England.
This course provides a structured introduction to the statutory duty of candour, incident and near-miss reporting, safeguarding and regulatory notifications, proportionate review, and organisational learning in adult social care in England. It focuses on the practical actions expected from care workers, senior staff, managers and providers when an incident occurs.
This course provides a practical, CPD-level introduction to first aid in the workplace, with a focus on health and social care settings. It explains the legal framework for first-aid provision, the principles of safe first response, and the immediate actions staff should take when faced with common medical emergencies until appropriately trained colleagues or emergency services take over.
This course provides a structured introduction to palliative and end-of-life care for staff working in adult health and social care in England. It explains the principles of person-centred palliative care, recognising deterioration and possible dying, communication, advance care planning, symptom observation, comfort care, medicines support, hydration and nutrition, dignity, cultural and spiritual needs, care after death, bereavement support and the legal and regulatory responsibilities that apply to care providers.
This awareness-level CPD course provides a structured introduction to epilepsy, seizure recognition and safe seizure management for staff working in adult social care in England. It explains how epilepsy may affect people differently, how to recognise common seizure presentations, what to do during and after a seizure, when emergency help is required, and how individualised care plans, medicines support and rescue medicines contribute to safe practice.
This course provides adult health and social care staff in England with a practical understanding of equality, diversity, inclusion and human rights in care. It explains how equality law, human rights principles, CQC expectations and professional values apply to everyday care and support. The course focuses on respectful practice, anti-discriminatory care, reasonable adjustments, inclusive communication, culturally appropriate support, person-centred care and the importance of challenging poor practice. It is designed to help staff provide care that is safe, lawful, dignified and fair.
This course provides a structured introduction to falls prevention and management for staff working in adult social care in England. It explains why falls occur, how individual and environmental risk factors should be assessed, how staff can support mobility and independence, and how to respond safely when a person falls. The content reflects current NICE guidance, CQC fundamental standards and relevant NHS England expectations for care homes and community services.
This CPD course provides a practical and legally grounded understanding of fire safety in care settings. It explains the law, fire risk assessment, common causes of fire, prevention strategies, warning systems, evacuation principles, fire safety roles, and the safe use of firefighting equipment. The content is written for staff working in adult social care and healthcare environments where people may need assistance to evacuate or may be especially vulnerable in an emergency.
This theory-based course provides practical awareness of nutrition, hydration, food and fluid monitoring and malnutrition screening for carers, senior carers, nurses and other adult health and social care staff in England. It explains how poor intake, dehydration and malnutrition affect health; how food and fluid charts should be completed accurately; how changes in weight and intake should be recognised and escalated; and how validated malnutrition screening supports timely action.
This Food Hygiene Awareness CPD Course gives health and social care staff in England an awareness-level understanding of key food hygiene principles, responsibilities and safe working practices. It covers food hygiene law, safe food handling, contamination risks, allergen safety, temperature control, personal hygiene, cleaning standards and food safety responsibilities in care settings. It is designed to support staff who may prepare, handle, serve or supervise food and drink for adults receiving care and support. It does not provide a formal food safety qualification or specialist, advanced or role-specific food hygiene training.
This awareness course gives adult social care staff and managers a practical understanding of good governance and Regulation 17. It explains how effective governance systems help providers monitor quality and safety, identify and control risk, maintain reliable records, use feedback and performance information, demonstrate accountability, learn from incidents and complaints, and sustain improvement.
This CPD course provides an awareness-level introduction to health and safety in adult health and social care settings in England. It explains how a positive safety culture, legal duties, person-centred risk assessment, safe systems of work, incident learning, waste management and workforce wellbeing contribute to safe care. The course is designed to help staff recognise hazards, follow agreed controls, report concerns promptly and understand when specialist advice, practical training or managerial action is required.
This substantial theory-based course explains how artificial intelligence can be used responsibly in healthcare and adult social care in England. Learners explore practical opportunities and limitations, confidentiality, information governance, accuracy, bias, consent, professional accountability, safeguarding, clinical safety, incident reporting and CQC relevance. The examples address care homes, domiciliary care and supported living.
This course helps Registered Managers identify, prioritise and continuously monitor workforce training requirements, keep credible evidence of learning and competence, and intervene when capability gaps threaten safe care. It is applicable to care homes, domiciliary care, supported living and other regulated adult social care settings. The focus is on managerial judgement and practical assurance rather than ticking off courses.
This CPD awareness course provides an introductory and practical overview of infection prevention and control principles for staff working in health and social care settings in England. It explains how infections arise, how they spread, and what practical steps staff must take to reduce the risk of healthcare-associated infection, protect people who use services, and comply with legal and regulatory expectations.
This theory-based course explains how insulin and blood glucose monitoring fit into safe, person-centred diabetes support. It is intended for carers, senior care workers, registered nurses and managers in care homes, domiciliary care, supported living and other adult social care services in England. Learners explore common risks, monitoring methods, recognition of low and high glucose, escalation, documentation, delegation and everyday support.
This theory-based course provides practical lone-working and personal-safety awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains the additional risks that can arise when staff work without close or direct supervision, including home visits, travel, isolated areas of a care service, night work and community support. It covers employer and worker responsibilities, risk assessment, communication and monitoring, violence and aggression, environmental hazards, emergencies, incident reporting, wellbeing and safe decision-making.
This CPD course provides health and social care staff with a practical understanding of loss, grief and bereavement in adult care settings. It explains how people may respond when someone dies or when they experience other significant losses, and how staff can offer compassionate, person-centred support while working within professional boundaries, local policy and legal responsibilities. Grief affects people differently, and there is no single ‘normal’ way to grieve.
This management awareness course explains how adult social care providers should receive, investigate, respond to and learn from complaints, and how complaint handling interacts with the statutory duty of candour. It is designed around current CQC requirements for England and focuses on practical management responsibilities, accessible complaint systems, fair investigations, communication, safeguarding, regulatory escalation, remedies and organisational learning.
This management awareness course explains how adult social care providers should prevent, identify, respond to, report, investigate and learn from medication errors. It covers immediate safety, clinical escalation, medication incident recording, duty of candour, safeguarding, CQC notifications, controlled drugs, adverse drug reactions, Yellow Card reporting, staff competence, fair-blame investigation, governance, trend analysis and service improvement across care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This course provides a detailed awareness-level overview of safe medication administration and controlled drugs management in adult social care. It is intended for staff working in care homes, domiciliary care, supported living and other adult social care services in England. It explains legal and professional responsibilities, medicines governance, person-centred support, consent and capacity, safe administration by different routes, controlled drugs, incident learning, safeguarding, competency assessment and continuous quality improvement.
This course provides a CPD-level overview of the Mental Capacity Act 2005 and its practical application in adult health and social care. It explains the legal principles behind capacity assessments, how to support people to make their own decisions, how to act lawfully when a person lacks capacity for a specific decision, and how to make and record best-interests decisions in a defensible, person-centred and least restrictive way. It also covers restraint, deprivation of liberty, lasting powers of attorney, advance decisions, IMCAs, record keeping, and day-to-day practice in care homes, domiciliary care and other adult social care services.
This course provides adult social care staff in England with a practical introduction to mental health, common mental health problems, signs of deterioration and ways to provide respectful, person-centred support. It explains how mental health can affect daily living, relationships, physical health, decision-making and safety, while emphasising that people are individuals and should not be defined by a diagnosis.
This awareness-level CPD course provides health and social care staff with a practical and legally grounded understanding of safer moving and handling in adult care settings in England. It explains why moving and handling must be risk assessed, how poor practice causes avoidable harm, and how person-centred planning, suitable equipment, competent staff and safe systems of work reduce risk. The course covers legislation, musculoskeletal injury, spinal mechanics, person-specific assessment, equipment, common transfers and repositioning situations, falls and floor recovery, communication, record keeping, incident reporting and professional accountability.
This management awareness course explains the statutory notification duties that apply to CQC-registered adult social care providers in England. It focuses on how registered providers, registered managers and delegated senior staff identify notifiable events and changes, decide the correct notification route and timescale, submit accurate information, protect personal data, maintain evidence of submission and use notification trends as part of governance and service improvement.
This course provides health and social care staff in England with a practical understanding of nutrition and hydration in adult social care. It explains why nutrition and hydration matter, how to recognise people who may be at risk of malnutrition or dehydration, and how to support safe, dignified, person-centred eating and drinking. The course also covers monitoring, documentation, escalation, dysphagia awareness, special diets, hydration support, and CQC expectations under Regulation 14.
This course provides health and social care staff with a CPD-level understanding of oral care, oral health assessment, daily mouth care, denture care, dry mouth management, escalation of concerns and person-centred support in adult care settings. It is designed for practice in residential care, nursing care, supported living, rehabilitation and domiciliary care.
This theory-based course provides practical awareness of safe oral medication support, topical and transdermal medicines, and medicines prescribed for use when required (PRN) in adult health and social care in England. It is designed for carers, senior carers, nurses and other staff who support adults with medicines in care homes, domiciliary care, supported living and other CQC-regulated services.
This theory-based course develops a practical understanding of prescribed oxygen therapy, equipment and environmental risks, person-centred support, monitoring, recognition of clinical deterioration and escalation. It is designed for staff supporting adults in care homes, domiciliary care, supported living and other relevant regulated services in England. Learners will distinguish routine prescribed oxygen from emergency clinical treatment and recognise situations that require help from a clinician, oxygen supplier or emergency services.
This theory-based course provides practical Parkinson’s disease awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains the condition, common motor and non-motor symptoms, time-critical medicines, risks such as falls and swallowing difficulty, and the person-centred support that can help people maintain safety, independence, dignity and quality of life.
A comprehensive introduction to percutaneous endoscopic gastrostomy (PEG), other enteral feeding routes, safe support, person-centred decisions, complications and escalation. Designed for care workers and nurses in care homes, domiciliary care, supported living and related services. Learners will understand how to recognise risks, follow individual care plans and communicate with the multidisciplinary team.
This CPD-level course provides health and social care staff in England with a practical understanding of person-centred care, dignity and respect. It explains how care must be planned and delivered around the person, their assessed needs, preferences, values, culture, rights, choices and goals. The course is designed for adult social care and private healthcare settings, including care homes, domiciliary care, supported living, rehabilitation services and services supporting people with complex or long-term needs. It links day-to-day practice with current regulatory expectations, including CQC Regulation 9, Regulation 10, Regulation 11, Regulation 17 and the wider principles of safe, effective, caring, responsive and well-led care.
This course provides a structured introduction to Positive Behaviour Support (PBS) and the safe, person-centred response to behaviours of distress in adult social care in England. It explains why behaviour should be understood in context, how unmet need and environmental factors can contribute to distress, how functional assessment supports better care, and how proactive, preventative strategies can improve quality of life and reduce restrictive practice.
This CPD awareness course provides adult social care staff, managers and provider leaders in England with a practical understanding of how to prepare for a Care Quality Commission (CQC) assessment. It explains the current assessment approach, the five key questions, quality statements, evidence categories, annual Provider Information Return (PIR), planned and responsive assessments, on-site activity, staff and leadership interviews, people’s experience, record review, ratings, factual accuracy and continuous improvement.
This awareness course provides a structured introduction to pressure ulcer prevention and skin integrity for staff working in adult health and social care in England. It explains how pressure, shear, friction and moisture can damage skin and underlying tissue; how to recognise risk and early changes; and how person-centred prevention, escalation, documentation and multidisciplinary working reduce avoidable harm.
This theory-based course explains how professional boundaries protect people receiving care, staff and organisations. It explores the difference between a warm, trusting care relationship and an inappropriate personal relationship; the risks created by power imbalance, gifts, money, social media, favouritism, personal disclosure, sexual or romantic relationships, conflicts of interest and misuse of confidential information; and the actions staff should take when a boundary concern arises. The course applies to care homes, domiciliary care, supported living and other CQC-regulated adult social care services in England.
This awareness course provides a practical overview of the responsibilities of a registered manager in adult social care. It is suitable across care homes, domiciliary care, supported living and other CQC-regulated adult social care services. It explains registration responsibilities, the Fundamental Standards, person-centred care, safeguarding, safe care and treatment, medicines, staffing, governance, complaints, duty of candour, notifications, quality assurance, record keeping, leadership, CQC assessment and service-specific management responsibilities.
This substantial theory-based course supports Registered Managers and senior leaders to recognise incidents, protect people immediately, decide which external reporting duties apply, conduct fair and proportionate investigations, and demonstrate that lessons improve care. It applies to care homes, domiciliary care and supported living in England, with practical differences explained throughout.
This management awareness course equips Registered Managers and senior care leaders to recognise, record, report and investigate workplace incidents. It explains when RIDDOR 2013 applies, how it differs from CQC statutory notifications, and how to lead fair, evidence-based investigations and measurable safety improvements across adult social care in England.
This management awareness course explains how adult social care providers in England can recruit safely, lawfully and consistently. It covers Regulation 19 and Schedule 3 requirements, DBS eligibility and barred-list checks, right-to-work checks, employment history and references, qualifications and professional registration, equality and reasonable adjustments, overseas checks, agency and temporary workers, decision-making where information raises concern, recruitment records, onboarding, probation and governance. It is designed for managers and others with recruitment or assurance responsibilities in CQC-regulated services.
A substantial theory-based course for Registered Managers and operational leaders who plan, deploy and assure a safe adult social care workforce. It examines legal responsibilities, assessed needs, staffing calculations, skill mix, shift patterns, contingency arrangements, recruitment, staff support, audit and governance, with practical examples across care homes, domiciliary care and supported living.
This CPD course provides adult health and social care staff with a practical understanding of safeguarding adults in England. It explains what safeguarding means, who may be at risk, the different forms of abuse and neglect, how to recognise concerns, how to respond to disclosure, how to record and report concerns, and how to work in a person-centred, legally compliant and empowering way.
This course provides a practical, CPD-level introduction to safeguarding children in England. It explains how to recognise possible abuse, neglect and exploitation; respond appropriately to disclosures; take urgent action where a child may be at immediate risk; record and report concerns; share information lawfully; and work within local safeguarding arrangements.
This management awareness course explains how managers in adult social care should respond to safeguarding concerns, support and participate in safeguarding enquiries, conduct appropriate provider investigations, preserve evidence, work with local authorities and police, protect adults from further harm, manage allegations involving staff, and ensure learning, governance and regulatory compliance. It is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services in England.
This course provides a practical, evidence-based understanding of sepsis for staff working in health and social care settings. It explains what sepsis is, how it develops, how to recognise early warning signs, what to do if sepsis is suspected, and how to support prevention, escalation, documentation and safe care. The course is written for England-facing care services and is designed to strengthen awareness, clinical vigilance and safer decision-making.
This management awareness course explains how adult social care providers in England can design, carry out, record and quality-assure staff competency assessments. It focuses on the difference between training attendance and demonstrated competence, how managers select appropriate evidence, how assessors make defensible judgements, and how services respond when competence is not yet demonstrated or has deteriorated. The course is relevant to care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This theory-based course provides practical stoma care awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains colostomy, ileostomy and urostomy, person-centred support, pouch systems, skin care, output changes, hydration, nutrition, infection prevention, common complications, escalation, documentation and role boundaries. It is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This theory-based course provides practical stroke awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains what stroke and transient ischaemic attack (TIA) are, how to recognise sudden signs, how to respond safely, and how to support a person after stroke with mobility, communication, swallowing, nutrition, cognition, emotional wellbeing and rehabilitation needs. It also links safe practice to current NICE, NHS and CQC expectations.
This management awareness course provides a practical, England-specific framework for planning, delivering, recording and quality-assuring supervision and appraisal in adult social care. It explains the regulatory purpose of supervision and appraisal, how they support safe and person-centred care, how managers can use them to monitor competence and wellbeing, and how concerns, learning needs and agreed actions should be followed through. The course is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
This course develops practical awareness of hearing loss, deafness, accessible communication and safe, person-centred support in adult health and social care in England. It examines legal and CQC expectations, communication strategies, assistive technology, consent, inclusion, emergencies, safeguarding and recording. Learners will be able to recognise barriers and respond appropriately while respecting the person’s choices.
This course provides health and social care staff in England with a practical, person-centred understanding of how to support people with a learning disability and autistic people. It focuses on rights, communication, reasonable adjustments, health inequalities, sensory needs, distress, consent, safeguarding, and everyday good practice in adult social care and community settings.
This course develops the understanding needed to support blind and partially sighted adults in health and social care settings in England. It explains diverse experiences of sight loss, communication, accessible information, guiding, safe environments, person-centred care, escalation and documentation. Learning applies to care homes, domiciliary care and supported living, with realistic practice examples.
This substantial theory-based course equips Registered Managers to assess workforce learning needs, design role-specific training requirements, maintain trustworthy training matrices, plan supervision and practical competence assessment, and demonstrate effective oversight. It draws on current CQC regulations, Skills for Care resources, the Care Certificate standards and information-governance principles relevant to adult social care in England.
This course provides a structured, CPD-level introduction to dementia for health and social care staff in England. It explains what dementia is, outlines the common types, explores symptoms and progression, and sets out practical, person-centred ways to support people living with dementia in day-to-day care.
This theory-based course helps carers, registered nurses and other adult social care staff recognise possible urinary tract infection (UTI), reduce avoidable risks, communicate concerns and support appropriate clinical assessment in England. It covers person-centred hydration and continence support, older adults, catheters, antibiotic stewardship, deterioration, safeguarding and accurate documentation in care homes, domiciliary care and supported living.
This theory-based course explains how workers in adult health and social care can raise concerns about wrongdoing, unsafe care, abuse, legal breaches, concealment and other matters that may affect people who use services, colleagues or the wider public. It distinguishes speaking up, whistleblowing, safeguarding, complaints and personal grievances, and explains when concerns should be raised internally or with external bodies such as the Care Quality Commission (CQC), the local authority or the police.
This management awareness course examines how workplace culture is created, experienced, measured and improved in adult social care. It links everyday leadership behaviours with CQC Well-led expectations, governance, staff support, equality, speaking up, learning and improvement, and the quality of people’s care and support.
This theory-based course provides practical wound care awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains common wound types, factors that affect healing, pressure damage, skin tears, leg ulcers, diabetic foot wounds, moisture-associated skin damage, wound infection, pain, dressings, documentation, escalation and person-centred support. It is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
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