Course detail
Cyber Security and Phishing Awareness in Healthcare
This theory-based awareness course helps adult health and social care staff recognise and respond safely to cyber threats. It covers phishing, impersonation, malicious links and attachments, passwords, multi-factor authentication, device security, ransomware, digital care records, data breaches, incident reporting and business continuity. It is designed for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.
Topics
35
Duration
2h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course description
1. Introduction: cyber security is a care-quality issue
2. Legal, regulatory and sector framework
3. Understanding cyber threats in adult social care
4. Personal data, confidentiality and special-category information
5. What phishing and social engineering mean
6. Spotting suspicious emails
7. Smishing, vishing and QR-code phishing
8. What to do with a suspicious message
9. If you clicked, replied or shared information
10. Passwords, password managers and passkeys
11. Multi-factor authentication and account protection
12. Protecting laptops, tablets and phones
13. Mobile devices and bring-your-own-device risks
14. Wi-Fi, remote working and working in people’s homes
15. Email security and avoiding misdirected information
16. Impersonation and social engineering
17. Payment diversion and business email compromise
18. Malware and ransomware awareness
19. Backups and continuity of care
20. Access control, shared accounts and leavers
21. Digital social care records and secure use
22. Cloud services, suppliers and third-party systems
23. Remote access and support sessions
24. USB drives and removable media
25. Safe information sharing and data minimisation
26. Reporting culture and phishing simulations
27. Responding to a suspected cyber incident
28. Personal data breaches and the 72-hour rule
29. The Data Security and Protection Toolkit (DSPT)
30. CQC governance and digital-record expectations
31. Care homes, domiciliary care and supported living
32. Practical scenarios
33. Key learning points
Topic 35
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
