Course detail
Duty of Candour, Incident Reporting and Learning
This course provides a structured introduction to the statutory duty of candour, incident and near-miss reporting, safeguarding and regulatory notifications, proportionate review, and organisational learning in adult social care in England. It focuses on the practical actions expected from care workers, senior staff, managers and providers when an incident occurs.
Topics
19
Duration
1.3h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. Why Openness and Learning Matter
2. Key Terms and Types of Events
3. Immediate Actions When an Incident Occurs
4. Accurate Incident Reporting
5. The General Duty to Be Open and Transparent
6. Statutory Duty of Candour and Notifiable Safety Incidents
7. Who Is the Relevant Person?
8. Giving the Notification and Apology
9. Internal Escalation and Management Review
10. Safeguarding, Police and External Escalation
11. CQC Statutory Notifications
12. Other Reporting Routes
13. Learning Reviews and Systems Thinking
14. From Findings to Effective Improvement
15. Learning from Medicines Incidents
16. Staff Responsibilities, Whistleblowing and Support
17. Good Practice Summary
References and Further Reading
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
