Course detail
Employer responsibilities and escalation
This course prepares Registered Managers and senior leaders to understand employer duties, assess and escalate risk, arrange timely protection, and navigate multiple external reporting routes in adult social care. It covers governance, safeguarding, staffing, health and safety, regulatory notifications, openness, concerns about personnel, communication and learning from incidents.
Topics
26
Duration
1.6h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course description
1. Understanding employer accountability
2. The legal and regulatory framework
3. Governance and escalation lines
4. Immediate response to risk
5. Safeguarding adults and referrals
6. Concerns about staff and contractors
7. Safe staffing and workforce pressures
8. Recruitment, checks and suitability
9. Clinical deterioration and emergency escalation
10. Medication safety and delegated tasks
11. Health and safety employer duties
12. Incidents and RIDDOR decisions
13. CQC statutory notifications
14. Duty of candour and openness
15. Complaints, concerns and whistleblowing
16. Data security and lawful information sharing
17. Mental capacity, consent and autonomy
18. Equality, accessibility and reasonable adjustments
19. Managing outsourced and commissioned care
20. Care homes: escalation in 24-hour services
21. Domiciliary care: visits and lone working
22. Supported living: rights and boundaries
23. Investigation, evidence and learning
24. Action plans, audits and board assurance
25. Leadership scenarios and course summary
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
