Course detail
Lone Working and Personal Safety
This theory-based course provides practical lone-working and personal-safety awareness for carers, senior carers, nurses and other adult health and social care staff in England. It explains the additional risks that can arise when staff work without close or direct supervision, including home visits, travel, isolated areas of a care service, night work and community support. It covers employer and worker responsibilities, risk assessment, communication and monitoring, violence and aggression, environmental hazards, emergencies, incident reporting, wellbeing and safe decision-making.
Topics
35
Duration
1.9h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. Introduction: what lone working means
2. Why lone working needs additional controls
3. Legal and regulatory framework
4. Employer responsibilities
5. Worker responsibilities
6. Risk assessment and lone working
7. Dynamic risk assessment
8. Planning workloads and deciding when lone working is unsuitable
9. Information needed before a visit
10. Check-in, check-out and missed-contact systems
11. Phones, alarms, apps and technology
12. Arriving at and entering a property
13. Leaving safely and ending a visit
14. Travel, driving and parking
15. Night work, poor weather and isolated locations
16. Violence and aggression
17. De-escalation and maintaining personal space
18. Alcohol, drugs, weapons and unpredictable behaviour
19. Visitors, relatives and other people at the location
20. Animals and pets
21. Environmental hazards in people’s homes
22. Moving and handling when working alone
23. Clinical deterioration and emergencies
24. Safeguarding concerns when working alone
25. Professional boundaries, money, gifts and keys
26. Confidentiality, mobile devices and location information
27. Stress, fatigue and lone-worker wellbeing
28. Health conditions, pregnancy and reasonable adjustments
29. Accidents, incidents, near misses and RIDDOR
30. Post-incident support and learning
31. Care homes, domiciliary care and supported living
32. Practical lone-working scenarios
33. Key learning points
REFERENCES AND FURTHER READING
Final quiz
Final step0 questions and 100% required to pass and receive the certificate.
