Course detail
Notifications to CQC
This management awareness course explains the statutory notification duties that apply to CQC-registered adult social care providers in England. It focuses on how registered providers, registered managers and delegated senior staff identify notifiable events and changes, decide the correct notification route and timescale, submit accurate information, protect personal data, maintain evidence of submission and use notification trends as part of governance and service improvement.
Topics
32
Duration
1.9h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. Why CQC Notifications Matter
2. Legal and Regulatory Framework
3. Who Is Responsible for Notifications?
4. Notification, Reporting and Escalation - Know the Difference
5. CQC Notification Routes in 2026
6. Timescales - Without Delay, As Soon As Possible and Fixed Deadlines
7. Death of a Person Using the Service
8. Serious Injury to a Person Using the Service
9. Abuse and Allegations of Abuse
10. Police Involvement in an Incident
11. Events That Stop or Threaten Safe Operation
12. Deprivation of Liberty Outcomes
13. Registered Individual Absence of 28 Days or More
14. Return After a Registered Individual Absence
15. Changes to Registered Details
16. Changes to the Statement of Purpose
17. Death of a Registered Provider and Insolvency
18. Medicines Errors and CQC Notifications
19. Infection Outbreaks and Other External Reporting
20. Duty of Candour and Notifications
21. Safeguarding Referrals and CQC Notifications
22. Information Governance and Personal Data
23. Writing a High-Quality Notification
24. Evidence, Acknowledgements and Notification Logs
25. Delegation and Management Oversight
26. Missed, Late or Incorrect Notifications
27. Notifications in Care Homes, Domiciliary Care and Supported Living
28. Notification Audits, Trends and Regulation 17
29. Practical Management Scenarios
30. Key Learning Points
References and Further Reading
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
