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Course detail

Person-Centred Care, Dignity and Respect

This CPD-level course provides health and social care staff in England with a practical understanding of person-centred care, dignity and respect. It explains how care must be planned and delivered around the person, their assessed needs, preferences, values, culture, rights, choices and goals. The course is designed for adult social care and private healthcare settings, including care homes, domiciliary care, supported living, rehabilitation services and services supporting people with complex or long-term needs. It links day-to-day practice with current regulatory expectations, including CQC Regulation 9, Regulation 10, Regulation 11, Regulation 17 and the wider principles of safe, effective, caring, responsive and well-led care.

Topics

24

Duration

1.4h

Quiz pass mark

100%

Person-Centred Care, Dignity and Respect

Course structure

Learning path

Topics are completed in order before the final assessment unlocks.

24 topics
1

Course Description

2

Learning Objectives

3

Introduction

4

What Person-Centred Care Means

5

Why Person-Centred Care Matters

6

Legal and Regulatory Framework

7

Dignity and Respect

8

Privacy and Confidentiality

9

Choice, Control and Consent

10

Mental Capacity and Best Interests

11

Knowing the Person

12

Person-Centred Assessment and Care Planning

13

Communication and Shared Decision-Making

14

Supporting Independence and Risk Enablement

15

Equality, Diversity and Human Rights

16

Dignity in Personal Care

17

Meals, Nutrition and Daily Routines

18

Relationships, Family and Community Life

19

Recognising and Challenging Poor Practice

20

Documentation and Evidence of Person-Centred Care

21

Complaints, Feedback and Learning

22

Staff Responsibilities

23

Practical Scenarios

24

Course Summary

Quiz

Final quiz

Final step

15 questions and 100% required to pass and receive the certificate.

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