Course detail
RIDDOR Reporting and Workplace Incident Investigations
This management awareness course equips Registered Managers and senior care leaders to recognise, record, report and investigate workplace incidents. It explains when RIDDOR 2013 applies, how it differs from CQC statutory notifications, and how to lead fair, evidence-based investigations and measurable safety improvements across adult social care in England.
Topics
27
Duration
1.6h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. Understanding incidents and why investigations matter
2. Legal framework and management responsibilities
3. The RIDDOR decision: three essential tests
4. Who reports and which authority receives it
5. Deaths and specified worker injuries
6. Over-seven-day absence and over-three-day records
7. People receiving care and other non-workers
8. Occupational diseases and biological agents
9. Dangerous occurrences and equipment failures
10. Reporting timescales and practical submission
11. Incident response during the first hour
12. Recording facts and preserving evidence
13. Choosing the level of investigation
14. Interviewing staff and people who use services
15. Immediate, contributory and root causes
16. Creating corrective and preventive actions
17. Safeguarding and duty of candour
18. CQC notifications versus RIDDOR reports
19. Care home scenarios: falls, lifts and equipment
20. Domiciliary care scenarios: home visits and lone working
21. Supported living scenarios and rights
22. Records, confidentiality and retention
23. Governance dashboards and oversight
24. Working with external investigators
25. Management action plan: first 30 days
26. Course summary and management checklist
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
