Course detail
Safe Staffing Levels and Workforce Planning
A substantial theory-based course for Registered Managers and operational leaders who plan, deploy and assure a safe adult social care workforce. It examines legal responsibilities, assessed needs, staffing calculations, skill mix, shift patterns, contingency arrangements, recruitment, staff support, audit and governance, with practical examples across care homes, domiciliary care and supported living.
Topics
25
Duration
1.5h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. What safe staffing means
2. Legal duties and CQC Regulation 18
3. Regulation 17 and management accountability
4. The CQC assessment framework
5. Assessing individual needs and dependency
6. Translating needs into staffing demand
7. Skill mix and clinical competence
8. Care homes: 24-hour deployment
9. Domiciliary care: safe visit capacity
10. Supported living: individualised support
11. Recruitment and safer deployment
12. Rosters, breaks and working time
13. Fatigue, wellbeing and retention
14. Agency, bank and temporary staff
15. Planning for sickness and short-notice gaps
16. Major incidents and business continuity
17. Monitoring real-time staffing safety
18. Quality indicators and early warning signs
19. Incident reporting, escalation and candour
20. Training, supervision and competency assurance
21. Budgeting and capacity decisions
22. Workforce planning cycle and improvement
23. Practical management scenarios
24. Management audit checklist and course summary
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
