Course detail
Safeguarding Investigations for Managers
This management awareness course explains how managers in adult social care should respond to safeguarding concerns, support and participate in safeguarding enquiries, conduct appropriate provider investigations, preserve evidence, work with local authorities and police, protect adults from further harm, manage allegations involving staff, and ensure learning, governance and regulatory compliance. It is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services in England.
Topics
30
Duration
1.8h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course description
1. INTRODUCTION: THE MANAGER’S SAFEGUARDING ROLE
2. LEGAL AND REGULATORY FRAMEWORK
3. SECTION 42: SAFEGUARDING CONCERNS AND ENQUIRIES
4. THE SIX SAFEGUARDING PRINCIPLES AND MAKING SAFEGUARDING PERSONAL
5. TYPES OF ABUSE, NEGLECT AND ORGANISATIONAL ABUSE
6. IMMEDIATE RESPONSE: SAFETY FIRST
7. CONSENT, MENTAL CAPACITY AND ADVOCACY
8. DECIDING WHO SHOULD INVESTIGATE
9. PROVIDER-LED ENQUIRIES AND THE LOCAL AUTHORITY’S ROLE
10. POLICE INVOLVEMENT AND PRESERVING CRIMINAL EVIDENCE
11. PLANNING A FAIR PROVIDER INVESTIGATION
12. EVIDENCE: RECORDS, DOCUMENTS AND DIGITAL INFORMATION
13. WITNESS ACCOUNTS AND INTERVIEWING
14. SUPPORTING THE ADULT AT THE CENTRE OF THE ENQUIRY
15. MANAGING ALLEGATIONS AGAINST STAFF
16. SUSPENSION, REDEPLOYMENT AND INTERIM RISK CONTROLS
17. INFORMATION SHARING, CONFIDENTIALITY AND DATA PROTECTION
18. RECORDING DECISIONS, CHRONOLOGY AND AUDIT TRAIL
19. SAFEGUARDING OUTCOMES AND RISK-MANAGEMENT PLANS
20. CQC NOTIFICATIONS AND REGULATORY DUTIES
21. DBS AND PROFESSIONAL-REGULATOR REFERRALS
22. DUTY OF CANDOUR, COMPLAINTS AND COMMUNICATION
23. CARE HOMES: INVESTIGATION CONSIDERATIONS
24. DOMICILIARY CARE: INVESTIGATION CONSIDERATIONS
25. SUPPORTED LIVING: INVESTIGATION CONSIDERATIONS
26. GOVERNANCE, LEARNING AND QUALITY IMPROVEMENT
27. PRACTICAL MANAGEMENT SCENARIOS
28. KEY LEARNING POINTS
REFERENCES AND FURTHER READING
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
