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Course detail

Supervision and Appraisal in Adult Social Care

This management awareness course provides a practical, England-specific framework for planning, delivering, recording and quality-assuring supervision and appraisal in adult social care. It explains the regulatory purpose of supervision and appraisal, how they support safe and person-centred care, how managers can use them to monitor competence and wellbeing, and how concerns, learning needs and agreed actions should be followed through. The course is suitable for care homes, domiciliary care, supported living and other CQC-regulated adult social care services.

Topics

28

Duration

1.7h

Quiz pass mark

100%

Supervision and Appraisal in Adult Social Care

Course structure

Learning path

Topics are completed in order before the final assessment unlocks.

28 topics
1

Course Description

2

1. Introduction: Why Supervision and Appraisal Matter

3

2. Legal and Regulatory Framework

4

3. Supervision and Appraisal: Understanding the Difference

5

4. Functions and Benefits of Effective Supervision

6

5. Roles, Responsibilities and Accountability

7

6. Planning a Supervision Framework

8

7. Preparing for a Supervision Meeting

9

8. Structuring an Effective Supervision Session

10

9. Communication, Active Listening and Constructive Challenge

11

10. Reflective Practice and Learning from Experience

12

11. Wellbeing, Workload and Psychological Safety

13

12. Competence, Performance and Observed Practice

14

13. Learning, Development and Career Progression

15

14. Setting Objectives and Action Plans

16

15. Conducting Effective Appraisals

17

16. Managing Performance Concerns and Difficult Conversations

18

17. Safeguarding, Speaking Up and Escalation

19

18. Equality, Diversity, Inclusion and Reasonable Adjustments

20

19. Confidentiality, Records and Information Governance

21

20. Supervision in Care Homes

22

21. Supervision in Domiciliary Care

23

22. Supervision in Supported Living

24

23. Remote, Group, Peer and Professional Supervision

25

24. Quality Assurance, Auditing and CQC Evidence

26

25. Practical Scenarios

27

26. Key Learning Points

28

References and Further Reading

Quiz

Final quiz

Final step

20 questions and 100% required to pass and receive the certificate.

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