Course detail
Supporting People with Hearing Impairments
This course develops practical awareness of hearing loss, deafness, accessible communication and safe, person-centred support in adult health and social care in England. It examines legal and CQC expectations, communication strategies, assistive technology, consent, inclusion, emergencies, safeguarding and recording. Learners will be able to recognise barriers and respond appropriately while respecting the person’s choices.
Topics
26
Duration
1.6h
Quiz pass mark
100%
Course structure
Learning path
Topics are completed in order before the final assessment unlocks.
Course Description
1. Understanding hearing impairment
2. How hearing works and different types of loss
3. Deaf identity, language and culture
4. Legal framework and equality
5. CQC expectations in practice
6. Accessible Information Standard
7. Finding and recording communication preferences
8. Everyday face-to-face communication
9. BSL interpretation and communication support
10. Lipreading, captioning and written methods
11. Hearing aids, cochlear implants and devices
12. Environmental accessibility and safety
13. Consent, choice and decision-making
14. Privacy, dignity and confidentiality
15. Person-centred daily living support
16. Medicines and clinical appointments
17. Hearing impairment and dementia or learning disability
18. Emotional wellbeing and inclusion
19. Safeguarding and communication barriers
20. Recognising hearing changes and red flags
21. Responding in emergencies
22. Different care settings
23. Recording, handover and escalation
24. Practice scenarios and learning
25. Key learning points and ongoing competence
Final quiz
Final step20 questions and 100% required to pass and receive the certificate.
